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Return Policies                                    BACK

• ebargainpc.com will replace any item if it is found to be defective within the warranty period as described in the item description and our Warranty Policy. The warranty period is effective from the date of purchase. ebargainpc.com reserves the right to accept or decline RMAs after 30 days.
• Products returned for any reason other than Dead on Arrival (DOA) or as defective must be in resalable condition, complete and unused, and the outer seal must not have been opened or re-taped. Product boxes that have been opened or re-taped are not eligible for return and will be refused.
• Unauthorized returned products may be returned to you at your expense or ebargainpc.com may, in its sole discretion, issue a credit for the last purchase price, or the current price or the cost of goods less a 15 percent handling fee.
• All orders that require configuration or assembly of product to meet customer specifications are non-cancelable. These orders are custom built to meet a specific customer's need and may not be canceled. The customer is responsible for the full payment of the order once a purchase order has been sent to ebargainpc.com.

• Any item being returned for any reason other than defect will be subject to a 25% restocking fee.
• If a replacement cannot be provided, a suitable replacement will be offered to the customer.  If suitable replacement cannot be found, then a refund will be given.
• OEM processors carry a 15-day ebargainpc.com warranty for exchange only and DO NOT carry a manufacturers warranty. All OEM Processors must be received with in 7 business days, of RMA issue date.
• Software & Boxed CPU’s are non-returnable, please contact manufacturer.
• It may necessary for some items to be returned to the  manufacturer for service, repair or exchange, at the discretion of the manufacturer.
• The cost of shipping the return lies solely in the hands of the customer. No refund will be issued for the return shipment.
• RMA numbers are valid only 15 days. If your number expires please call to have another issued. Please return your products in a timely manner.

• There are different return types:
  • Replacement Returns of Products Damaged On Arrival (DOA) - If you have a COD account, ebargainpc.com will ship the replacement product as soon as the damaged product is received.
  • Cross-Shipment of Return Products - If you have a credit card, net-terms open account, ebargainpc.com ships the replacement product immediately; you ship the damaged or non-working product, and the packages cross in transit.
  • Credit Returns of Undamaged Products - Credit returns may be available depending on a variety of conditions. You ship the product; when it is received, ebargainpc.com credits your account. Custom configured products cannot be returned for credit.
• Your account must be current to receive an RMA number.
• Refused orders may be subject to a cancellation fee.
• To request an RMA, please email us the following information:
  • Your Order #
  • Part # being returned
  • Quantity being returned
  • Reason for return request
  • Email to: ebargainpc.com